Refund policy

Return and Exchange Policy

Due to the personalized nature of our products, we do not accept returns or exchanges. Please carefully review your order details, including measurements, color, and fit, before confirming your purchase.

However, if there is an error on our part (e.g., incorrect item, size, or color delivered), we are committed to resolving the issue. In such cases, please contact us within 48 hours of receiving your order at parmo.dharmaindia@gmail.com with your order number and clear details of the issue.

Important Notes:

1. Custom Orders Are Final: Since all our products are made-to-order, we cannot accept any requests for returns, exchanges, or refunds based on incorrect size, color, or fit provided by the customer at the time of purchase.

2. Check Your Details Carefully: It is your responsibility to ensure that all details entered during the order process are correct. Double-check measurements, color choices, and design specifications before placing your order.

3. Exceptions for Manufacturer Errors: If we deliver an item that differs from what was ordered (wrong size, color, or style), we will take full responsibility for rectifying the mistake.

4. Time-Sensitive Claims: Any claim for errors or damages must be reported within 48 hours of delivery. Beyond this timeframe, we will not be able to process your request.

5. Contact Us: For any queries or issues, reach out to us at parmo.dharmaindia@gmail.com and we will assist you promptly.

Thank you for understanding our commitment to delivering high-quality, custom-fit clothing. We appreciate your cooperation in helping us maintain our standards of excellence.